About B1 Communications

The phone company for people who hate phone companies.

Nobody likes their phone provider, and we wanted to change that. We're building meaningful connections with our customers, starting with our focus on relationships.

“My only complaint is they answer the phone too quickly.”
Stephen BiringerGoogle review
5.0 average · 36 Google reviews

Loved by our customers since 2013.

Our values

Relationships will always
come before profit.

Our goal has never been to be the most profitable phone company. We'd rather be the most respected.

Relationships first

You'll be on a first name basis.

A dedicated account manager that actually knows your name, your busy season and your setup. Free phones, on-site installation and personalized staff training.

What it costs us: We hire for the long term. Paying more, and training longer before anyone answers their first call.

Honesty

Leave whenever you want.

Stay because you're happy. No contracts. No setup fees. No introductory rate that quietly doubles in month four.

What it costs us: We give up the safety of guaranteed revenue, earning our customers' trust every month. It's a lot of pressure, but it's worth it.

Independence

We answer to customers, not shareholders.

No parent company, no private equity, no shareholders. Every decision and every investment is made based on our approach to customers.

What it costs us: We grow slower, and more organically, than companies with shareholders or investors.

Charity

Being local means
giving local.

We believe giving to local charities and supporting community programs is just as important as delivering reliable phone service.

Where we give

Our Children

We support local children's charities — children are the essence of our communities and deserve every opportunity available.

Big Brothers of BC
Big Brothers of BCDonations made possible by our customers
Where we give

Our Health

Healthcare is the foundation of our Canadian values. We believe that local businesses can support an overburdened system.

Royal Columbian Hospital Foundation
Royal Columbian Hospital FoundationDonations made possible by our customers
Where we give

Our Environment

Forests are part of what makes British Columbia home. As wildfire seasons grow longer, we feel a responsibility to take action and plant new trees.

Tree Canada
Tree CanadaDonations made possible by our customers

Phone service that
impacts our communities

Going beyond donations: we provide local charities and community organizations with discounted phone services.

We believe that charities should have every available resource and technology to enhance their effort, their mission & their impact.

Customers with impact
Habitat for Humanity SideBySide Children's Village Aunt Leah's Mediate BC Parent Support Services of BC

If you're a charity looking for phone services, contact us and we'll take it from there.

Network & redundancy

Redundancy is why you never think about us.

Our network runs across Canada and delivers reliability. If one data centre experiences an outage, your calls keep coming. They are monitored 24/7.

Learn more
VancouverBC
KamloopsBC
CalgaryAB
MississaugaON
3 MillionCalls every year
100%Canadian infrastructure
EnterpriseRedundancy
24 / 7Emergency support
Careers

Work that goes
beyond a job.

We look beyond your resume. We want people who value relationships above all else and hold themselves to high standards.

Walk from SkyTrain

Our office is centrally located within a 10-minute walk from Science World SkyTrain, with plenty of free parking on-site.

Health benefits

Employee spending accounts give you the flexibility to spend where you want, without the usual category limits.

Education fund

Grow your skills on us. An education fund helps cover the courses & training that move your career forward.

Flexible hours

We're committed to work-life balance. Start early or start late. Build a schedule that takes care of life's commitments.

Long weekends, every August.

Summer is short, and beach days are limited. We believe you should have the opportunity to relax and enjoy it — so we close every Friday during August.*

*Customer support team rotates to ensure coverage.

Beach
Paddleboard
Patio
Trail
Every Friday in August
Open positions

We want friendly people
on our team.

We're always interested in good people. If none of these quite fit, send us your resume and let's talk.

Let us change your opinion
about phone companies.

Book a demo and we'll show you exactly what switching looks like. Quote within 24 hours, no contracts, no pressure.

604-674-3000Or just call. A person answers.