Every page, in one place.
No menus to dig through. Start typing and the directory narrows as you go — the same way dial‑by‑name works on your phone system.
Telephone service
06 pagesThree business plans with unlimited North American calling, plus add-ons and a five-user minimum.
Features & benefitsThe full list of hosted PBX features included with every plan, from auto-attendant to call recording.
Phones & devicesYealink desk phones, cordless DECT handsets, conference phones, expansion modules and headsets.
Small business packageA fixed monthly price for up to four users, with phones and setup included.
VoIP network & reliabilityFour Canadian data centres, redundancy, cyber security and disaster recovery.
PBX repair in VancouverHelp for a legacy phone system that has stopped working, and what to do next.
Company
04 pagesWho we are, where we came from, and why we do this differently to the big carriers.
CareersOpen roles on the Vancouver team, and what it’s like to work here.
CommunityThe Vancouver organisations we support and the work we put our name behind.
VoIP blogPlain-English writing about business phone systems, switching providers and VoIP features.
Your account
05 pagesSign in to manage extensions, voicemail and call history.
Phone portalManage extensions, call forwarding, voicemail, call recording and call history.
Fax portalSend and receive faxes and view your fax history.
Help CentreSetup guides and answers to the questions we get asked most.
Cancellation guideThe six steps to closing your account, written plainly and without hoops.
Getting started
05 pagesTell us how many users you have and we’ll send back real numbers, not a range.
Request a demoA live walkthrough of the phone system with a real person from the Vancouver team.
Contact usPhone, email and our Vancouver office address, plus current support hours.
Sign up onlineStart the small business package sign-up without speaking to anyone first.
IT partnershipsFor IT providers and MSPs who look after the network and want a phone partner.
Legal
04 pagesService, billing, equipment and legal terms for your B1 account.
Acceptable use policyWhat counts as fair use of the network, and what doesn’t.
Privacy policyHow we handle your information across the website, the mobile app and our services.
Site mapThis page.
Blog categories
Every post lives in the VoIP blog, and the index has a live search of its own. These are the categories it’s sorted into.
Nothing matched that.
Try a shorter word, or call us on 604-674-3000 and we’ll point you at it.
If it isn’t here, just ask.
A real person in Vancouver answers the phone. No queue, no ticket number, no menu that quietly returns you to the main menu.