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AnnouncementAnswer Business Calls From Your Mobile Or Home Office
Your mobile and your computer become the office phone, on your business number. Customers cannot tell the difference, and your personal number stays private.
Phone systems used to be tied to a building. Hosted PBX loosened that, and smart call forwarding let an office system push calls out to a mobile. B1 Connect goes a step further: your mobile and your computer become the office phone, placing and receiving calls on your business number directly.
Customers cannot tell the difference. They dial your business number and reach you, whether you are at a desk, at home, or in a car park between site visits.
Who it suits
Teams working from home
Remote work did not turn out to be temporary, and running it on personal mobiles causes problems that take years to undo. Staff hand out their own numbers, customers call at night and on weekends, and when someone leaves the customer keeps calling them. One business number with extensions behind it avoids all of that.
Staff on the road
Anyone travelling between customers or job sites can work from a single number rather than handing out an office line, a direct line and a mobile. Fewer numbers on the business card, and no guessing which one will reach you.
Offices without assigned desks
If your team moves between pods, desks and lounges, a phone bolted to one desk is the wrong shape. The desktop app turns a laptop into the handset, with a dial pad, transfer keys and everything else, wherever that laptop happens to be.
How it works with what you already have
B1 Connect sits alongside the features already included in your plan rather than replacing them. Voicemail still arrives by email. Find me / follow me still rings your desk phone first and moves to your mobile if nobody picks up. Call recording, call history and forwarding rules are all managed from the same portal.
Most businesses run a mix: handsets for the people who want them, apps for the people who do not, all on one system. You can see the full feature list for what is included.
One thing worth knowing
Because calls go out on your business number, your personal mobile number stays private. That matters more than it sounds. Staff are far more willing to take a work call at 6pm from an app they can close than from their own phone, and your customer relationships stay with the business rather than following an individual out the door.
If you want to try it with your team, talk to your account executive or get in touch and we will set up a couple of extensions so you can test it properly before rolling it out.