Our team is so passionate about business VoIP and the power of Hosted PBX that we could go on and on like a country song about all the benefits that VoIP offers small businesses. We’ll save you the trouble of reading a 10,000-word blog post and cut to the chase with 10 seriously awesome benefits that your small business will realize by switching from traditional telephone services over to modern VoIP services offered by our team at B1 Communications.
1. Cost Savings
We know that cash is the lifeblood of small businesses and that is why we host the expensive to purchase PBX system and don’t charge customers any setup fees.
2. Professional Greeting
We all know that bragging isn’t cool but what if we could do it for you? “Thanks for calling Acme Inc. the award-winning widget supplier. We’ll be with you in a moment.”
3. New Office Phones
You might think new phones are just aesthetic, however we believe new VoIP phones will offer features that boost staff moral and productivity.
4. Connect Multiple Locations
VoIP gives you the ability to integrate multiple locations. We can automatically transfer unanswered calls to an available staff member elsewhere.
5. Personalized Service
Each customer is given a dedicated account manager who answers questions and handles concerns. No more hold times or frustrating call centre employees.
6. Avoid Surprise Costs
Choosing a Hosted PBX means that you won’t need to hire telephone technicians at $150 per hour when issues arise, or changes are required. Just give us a call and we’ll fix/update the system.
7. Improve Customer Experience
Use an auto-attendant to direct customers to the right person/department quickly. This avoid hassle, and confusion of staff and the customer.
8. Work From Home
VoIP gives you the option of setting up a home office with the same outbound number as your office. Customers will never be the wiser.
9. Route Calls To Your Mobile
Increase sales and customer satisfaction by automatically routing unanswered calls to your mobile phone.
10. Voicemail to Email
We send an mp3 and details about each voicemail to your inbox. Check them anywhere and without having to remember which button is save, replay or delete.